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Changes to Repeat Prescription Ordering...
Please note: From 1st September 2019, we will only be able to accept repeat prescription requests sent directly from you, the patient or nominated representative to the GP surgery.
What is changing?
From 1st of September 2019 GP Practices within the Vale of York will be putting a new system in place. This change means that pharmacies will no longer be able to order medicines on your behalf. From this date you will need to order your repeat prescription directly from your GP practice.
As a patient, you (or your carer, nominated family member or friend) should order your repeat prescription from the GP practice directly, close to the time you need your medication (7-10 days before the new medication is needed).
If you wish to still use your pharmacies collection or delivery service you may need to inform them that your order has been placed (Please check with your nominated pharmacy).
How can I order my repeat medicines?
The best way to order your repeat medicines would be to do it by enabling online access to your GP directly or via the NHS App for your smartphone or tablet. Please remember to only order the medicines you need a supply of.
Other methods of ordering your prescription include:
- By delivering to the repeat prescription box within your GP surgery
- By posting your repeat prescription directly to the GP
For more information on this change please either:
Speak to your GP practice directly, or
Visit the Vale of York CCG website: https://www.valeofyorkccg.nhs.uk/rss/prescribing
We will be closed on the 15th October from 12pm till the following day...
The surgery will be closed on Tuesday 15th October 2019 so that our clinicians can attend a Protected Learning event put on by the Vale of York Clinical Commissioning Group. A GP service will be covering this closure so if you have any urgent medical needs you can still be seen by calling 0300 123 0762.
Prescribing of over-the-counter medicines has changed...
Everyday illnesses are a pain but are usually easily treated with over-the-counter medicines from a pharmacy or supermarket. That’s why your GP won’t usually give you a prescription for things like hay fever, coughs & colds, aches & pains, & minor sunburn.
For more information, please visit: www.prescriptionchanges.co.uk
Learn more about our new Urgent Care System.. Click Here
We’re launching a new appointment system this month for patients needing urgent, same day appointments.
The new Urgent Care Service will involve triaging of patient appointment requests.
The Urgent Care duty team will be led by Advanced Care Practitioners.
Dr Vikas Gupta explained: “This is great news for our patients and we’re really pleased to have our Advanced Care Practitioners leading this new service. It means patients will get the most appropriate level of care and greater access to our practitioners. It will also mean we can continue giving a high level of care to our patients and give people with more complex conditions a chance to access more non-urgent appointments with a GP.”
Meet our Advanced Care Practitioners Click Here
Our Carlton redevelopment is well underway!
We are pleased to inform you that, following successful funding decisions and planning outcomes, we are now able to start the long-awaited improvement works at Carlton Surgery.
As you know, the current surgery building has fallen well short of the required standards to serve our patients. We are delighted, therefore, to be starting the promised building and refurbishment works which will transform the surgery to modern standards for high quality healthcare services.
To carry out the planned extension and refurbishment work we will be temporarily closing Carlton Surgery from Thursday 2 May 2019 for a period of around five months.
We have put in place plans to support all our Carlton Surgery patients whilst the surgery is closed. The below letter explains how we are supporting our patients.
Letter to Carlton patients April 2019
We are pleased to have, once again, been recognised as ‘Good’ by the Care Quality Commission (CQC) following their inspection of the practice in December.
To read their report, click here.
Click here to view videos to help you self-treat at home for common illnesses.