Open Doctors' Consulting Times document
The Department of Health currently set us a target of ensuring patients can see a health professional within 24 hours and a GP (not necessarily a GP of the patients choice) within 48 hours. In order to help us achieve this we run an appointment only system at all our surgeries. Our team of receptionists are here to assist you, and will give you any help they can.
We aim to offer multiple access points with patients being able to choose how to access the practice, for example, we offfer:
Morning surgeries tend to run from 8.30 - 11.00 am with evening surgeries usually running from 4.00 - 6.00 pm. In addition, there are also a number a early afternoon surgeries that run on a number of days during the week. Despite our best efforts it is not possible to run surgeries to exact schedules, our receptionists will always try to let you know if there is any undue delay.
From 1 May 2010 two doctors working from our main site in Selby will operate surgeries outside our normal opening hours. These surgeries are for pre booked appointments ONLY, and are designed to help those patients who work full time. Our normal services CANNOT be accessed during these hours. These surgeries operate on the following days/times:
When making your appointment the receptionist will ask you the nature of the problem, this is intended to ensure that an appointment can be made for you with the most appropriate clinician. In asking this question the receptionist is in no way 'being nosey' but is trying to determine the most suitable person for you to see at the earliest possible opportunity. This could be a doctor, a health visitor or a practice nurse.
If you cannot keep your appointment for any reason, please let us know, it can then be offered to someone else.