Self Referrals and Support

Cruse Bereavement Support

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland.

Website: www.cruse.org.uk

Telephone: 0808 808 1677

Unpaid Carers

Do You Look After Someone?

You may be an unpaid carer if you regularly help a family member, partner, friend or neighbour who could not manage without your support because of illness, disability, frailty, mental health difficulties or addiction. Many people do not recognise themselves as carers and simply see themselves as helping someone they care about. [cqc.org.uk], [england.nhs.uk]

At Beech Tree Surgery, we recognise the invaluable contribution that carers make and are committed to supporting your health and wellbeing.

Let Us Know If You Are A Carer

If you care for someone, please tell us.

By identifying yourself as a carer, we can:

• Record your caring responsibilities on your medical record.
• Keep you informed about local support services.
• Consider your needs when arranging appointments.
• Signpost you to advice, wellbeing and financial support.
• Help you access appropriate health checks and preventative healthcare. [england.nhs.uk], [cqc.org.uk]

Join Our Carers Register

You can register as a carer by:

• Speaking to a member of our reception team.
• Requesting a Carer Registration Form from the surgery.
• Mentioning your caring role during any appointment.

If you are an unpaid carer and would like to be added to our Carers Register, please contact the surgery and ask for a Carer Registration Form.

Carers Champions

We have a dedicated Carers Champions Group within the practice who are committed to supporting unpaid carers and ensuring they receive the information, advice and support they need.

The Carers Champions Group can help with:

• Registering as a carer with the practice.
• Information about local support services.
• Signposting to health and wellbeing support.
• Accessing carers' resources and advice.
• Referrals to appropriate services where required.
• Helping carers access support before they reach crisis point.

If you would like support as a carer or would like to discuss your caring role, please contact the surgery and ask to speak with a member of the Carers Champions Group.

Support Available Through Our Primary Care Network

Our Primary Care Network (PCN) Social Prescribing Team works closely with carers and can provide additional practical and emotional support.

Social Prescribers can help with:

• Emotional wellbeing and reducing social isolation.
• Accessing community groups and local activities.
• Financial and benefits advice.
• Support with stress and the pressures of caring.
• Connecting with local voluntary and support organisations.

Referrals can be made directly through the surgery if you feel this support would be beneficial. 

Local Support for Carers

Carers' Resource (Selby)

Carers' Resource is our local carers support organisation.

They offer a range of services for unpaid carers, including:

• Information and advice.
• Carers' assessments and support planning.
• Wellbeing services.
• Support groups and social opportunities.
• Signposting to additional local and national services.

Website: www.carersresource.org
Telephone: 0300 365 9950

Carers' Resource works with unpaid carers across North Yorkshire and can provide specialist support tailored to individual circumstances.

Looking After Your Own Health

Caring can have a significant impact on both physical and mental wellbeing.

We encourage carers to:

• Attend their own health appointments.
• Seek support if feeling stressed, anxious or overwhelmed.
• Keep up to date with vaccinations and health checks.
• Take regular breaks where possible.
• Ask for help before reaching crisis point.

Looking after your own health is an important part of being able to care for others. 

Financial Support

You may be entitled to benefits or financial support, including:

• Carer's Allowance.
• Attendance Allowance.
• Personal Independence Payment (PIP) for the person you care for.
• Flexible working arrangements.
• Carer's Leave.

Useful information can be found through:

Carers UK
www.carersuk.org

Citizens Advice
www.citizensadvice.org.uk

[gov.uk], [carersuk.org]

Emergency Planning

If you became unwell or were suddenly unable to provide care, would someone know what support the person you care for needs?

Having an emergency plan in place can provide reassurance and help avoid a crisis. We encourage all carers to consider contingency arrangements and discuss these with family, friends or support services where appropriate. 

If you would like advice about emergency planning, please contact a member of the Carers Champions team. 

Young Carers

A young carer is a child or young person under the age of 18 who helps to care for a family member.

Young carers may need additional support to balance education, wellbeing and caring responsibilities. If you think a child or young person may be undertaking a caring role, please let us know so we can help connect them with appropriate support services. 

Useful National Resources

Carers UK

Advice, information and online support for carers.
www.carersuk.org

Carers Trust

Information, advice and support for carers and young carers.
www.carers.org

NHS Support for Carers

Information on carers' rights, assessments and available support.
www.nhs.uk

[carersuk.org], [carers.org]

We're Here to Help

If you care for someone and have not yet told us, please get in touch. By letting us know about your caring role, we can help connect you with the support, advice and services available both within the practice and in the local community.

To join our Carers Register, please ask a member of the reception team for a Carer Registration Form.

You look after someone else. Let us help look after you.

Self Referral

CAMHS | Yormind

A specialist service for children and young people up to the age of 18 experiencing mental health issues that are significantly impacting their daily lives. CAMHS offer assessment and a range of NICE approved interventions for children and young people who present with moderate to severe mental health difficulties. The service offers support and treatment that covers a whole range of mental health conditions such as; Anxiety, Depression, Psychosis and Eating Disorders using a trauma informed approach.

Website: www.yormind.org.uk/mental-health-services/child-and-adolescent-mental-health-service-cahms/

Telephone: 01904 420950

Childrens Therapies | York and Scarborough Teaching Hospitals 

The York NHS Foundation Trust provides therapy services for children and young people (0-18 years) in York, Selby, Scarborough, Whitby, and Ryedale. These services include Speech and language therapy, Occupational therapy, Let's Make Sense Together (Sensory processing pathway), Physiotherapy, and Paediatric dietetics.

Website: www.yorkhospitals.nhs.uk/childrens-centre/your-childs-hospital-journey/introduction-to-childrens-therapies/

Telephone: 01904 726599

Compass Phoenix

Compass Phoenix supports children and young people in North Yorkshire with their mental health and wellbeing through tailored support, guidance, and a confidential helpline.

Website: compass-uk.org/services/compass-phoenix

Telephone: 01904 661916 or 0800 008 7452

Support

0-6 Children’s Service (Health Visiting) – North Yorkshire

The role of the Growing Healthy North Yorkshire Health Visiting Service in North Yorkshire is to protect and promote the health and wellbeing of children under six and their families.

Website: www.hdft.nhs.uk/services/childrens-services/0-5-childrens-service-ny

Telephone: 0300 303 0916

Childline

Website: www.childline.org.uk

Telephone: 0800 11 11

PAPYRUS - suicide prevention in young people 

Website: www.papyrus-uk.org

Telephone: 0800 068 4141

Young Minds Parents Helpline

Website: www.youngminds.org.uk/parent/parents-helpline

Telephone: 0808 802 5544

Self Referral

North Yorkshire Horizons

North Yorkshire Horizons is a drug and alcohol recovery service provided on behalf of North Yorkshire County Council.

Website: nyhorizons.org.uk

Telephone: 08000 14 14 80

Support

Alcoholics Anonymous 

Wesbite: www.alcoholics-anonymous.org.uk

Telephone: 0800 917 7650

Narcotics Anonymous 

Website: helpline.ukna.org

Telephone: 0300 999 1212

Primary Eye Care 

Primary Eye Care provide NHS funded eye care services across large parts of England. The services are available from the majority of local opticians, from the smallest independent practice to the largest national chains.

Website: primaryeyecare.co.uk

Self Referral

York and Selby Talking Therapies

Talking therapies, or psychological therapies, are effective and confidential treatments delivered by fully trained and accredited NHS practitioners. They can help with common mental health problems like stress, anxiety and depression. 

Website: yorkandselbytalkingtherapies.co.uk

CAMHS | Yormind

A specialist service for children and young people up to the age of 18 experiencing mental health issues that are significantly impacting their daily lives. CAMHS offer assessment and a range of NICE approved interventions for children and young people who present with moderate to severe mental health difficulties. The service offers support and treatment that covers a whole range of mental health conditions such as; Anxiety, Depression, Psychosis and Eating Disorders using a trauma informed approach.

Website: www.yormind.org.uk

Telephone: 01904 420950

Support

CALM - suicide prevention

Website: www.thecalmzone.net

Telephone: 0800 58 58 58

Mind - general mental health

Website: www.mind.org.uk

Telephone: 0300 102 1234

No Panic - anxiety-based disorders

Website: nopanic.org.uk

Telephone: 0844 967 4848

PAPYRUS - suicide prevention in young people 

Website: www.papyrus-uk.org

Telephone: 0800 068 4141

Samaritans - suicide prevention

Website: www.samaritans.org

Telephone: 116 123

SHOUT - general mental health

Website: giveusashout.org

Text SHOUT to 85258

Suicide Prevention UK

Website: spuk.org.uk

Telephone: 0800 587 0800

YOUR PHYSIO

YOURPHYSIO is the NHS Physiotherapy website for the Vale of York. The aim of the website is to provide help and information to assist you in the early management of common injuries and pain problems.

Website: www.yourphysio.org.uk/

Self Referral

Podiatry Service | Harrogate and District Foundation Trust

Keeping the York and North Yorkshire population mobile; delivering and promoting a quality and dynamic foot health service. Podiatry is a clinical speciality that deals with the assessment, diagnosis and treatment of foot and lower limb conditions. You can now self-refer to Podiatry Services if you meet the criteria found in the HDFT Podiatry Referral Form

Website: www.hdft.nhs.uk/services/podiatry/

Self Referral

Badger Notes

York and Scarborough THFT is an NHS service providing a single point of access for all maternity referrals in the Bridlington, Malton, Scarborough, Selby, Whitby and York. The aim is to make sure you have access to the right care from day one. You can self-refer your pregnancy or refer a pregnancy on behalf of someone else. 

Website: www.badgernotes.net/SelfReferral/CareLocation/yorkandscarborough

YorSexual Health 

If you’re looking for information about sexual health and contraception services in York and North Yorkshire, YorSexual Health can help. They offer confidential, free and friendly services that are available to everyone.

Website: www.yorsexualhealth.org.uk

Telephone: 01904 721111

Support

Family Planning Association

Family Planning Association are a sexual health charity, that give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Website: www.fpa.org.uk

Telephone: 0300 123 7123

Self Referral

Living Well Smoke Free

If you or someone you know wants to stop smoking, the Living Well Smoke Free expert advisors can help. They will meet anyone from the age of 12 who lives or works in North Yorkshire or is registered with a GP in the county.

Website: www.northyorks.gov.uk/healthy-living/stopping-smoking

Telephone: 01609 797272

Alternatively, click here to find stop smoking services near you.

Domestic Abuse

National Domestic Abuse Helpline 

Women can call the National Domestic Abuse Helpline for confidential, non-judgemental information and support

Website: www.nationaldahelpline.org.uk

Telephone: 0808 2000 247

Respect Men's Advice Line

Men can call Respect Men's Advice Line for non-judgemental information and support

Website: mensadviceline.org.uk

Telephone: 0808 8010 327

Galop

If you identify as LGBTQ+ you can call Galop for emotional and practical support

Website: www.galop.org.uk

Telephone: 0800 999 5428

Employment and Finance

ACAS

Free advice on employment law, HR processes and good practice at work.

Website: www.acas.org.uk

Telephone: 0300 123 1100

National Debt Helpline

A trusted debt advice charity offering free, independent support. If you’re struggling with debt, they're here to help.

Website: nationaldebtline.org

Telephone: 0808 808 4000

If you or someone you know has served in the Armed Forces, there are dedicated organisations and services ready to help with health, housing, employment, and wellbeing.

HM Armed Forces Veteran Card

The HM Armed Forces Veteran Card is official proof that you served in the UK Armed Forces. It helps veterans access a wide range of benefits and services quickly and easily.

Who Can Apply?
You’re eligible if you served in the regular or reserve forces of the Royal Navy, British Army, Royal Air Force, or Royal Marines. Certain other groups, such as the Royal Fleet Auxiliary and Merchant Navy (in support of UK forces), may also qualify.

How to Get Your Card:

• If you left the Armed Forces on or after 17 December 2018, you’ll receive your card automatically in your Service Leavers Pack.
• If you left before December 2018, you need to apply online via GOV.UK
  

Support

Veterans' Gateway

A first point of contact for veterans seeking advice and support. They provide information and referrals on housing, finance, employment, and health.

Telephone: 0808 802 1212 (8am-8pm, 7 days a week)

Veterans UK 

Offers pensions, compensation schemes, welfare advice, and transition support.

Website: www.gov.uk/government/organisations/veterans-uk

Telephone: 0808 1914 218 (Mon-Fri, 8am-4pm)